Terms of service

Welcome to our Shopify store (hereinafter referred to as the "Store"). By using the products, services and related functions provided by this Store, you indicate that you have read, understood and agreed to these Terms of Service (hereinafter referred to as the "Terms"). Please read them carefully before placing an order. If you do not agree to these Terms, please do not use any services of this Store.

1. Scope of Services

This Store is committed to providing you with high-quality product sales and related supporting services (including order processing, logistics and distribution, after-sales returns and exchanges, etc.). We will provide you with products consistent with the descriptions and standardized services according to the product information and inventory displayed in the Store. At the same time, we reserve the right to adjust the types of products, prices and service content according to operational needs. The adjusted content will be posted on the Store page without separate notice.

2. Buyer's Obligations

  • You promise to provide true, accurate and complete personal information (including name, contact information, shipping address, etc.) when using the services of this Store. If the information is incorrect and causes the order to be undelivered, delayed or other losses, you shall bear the responsibility yourself.
  • You shall abide by the return and exchange policy, payment rules and other published operational rules of this Store. You shall not place malicious orders, brush orders, place orders with stolen others' information, or use the Store's services to engage in any illegal or irregular activities.
  • You shall properly keep your payment account and Store account (if any) information. You shall bear the responsibility yourself for any account security issues or capital losses caused by improper personal custody.

3. Order Processing and Delivery

  • Once you place an order and complete the payment in the Store, the order is deemed established. We will process the order and arrange shipment within a reasonable time (usually 1-3 working days). The specific shipping time shall be subject to the indication on the product details page.
  • The logistics and distribution time shall be subject to the actual delivery progress of the courier company. We will provide a logistics tracking number for you to query. If there are problems such as logistics delay, lost package or damaged package, you can contact us for assistance, but we shall not bear direct responsibility for the logistics link.
  • If you need to cancel the order after placing it, you must contact customer service to apply before the order is shipped. After shipment, it will be handled in accordance with the return and exchange policy. If the order cannot be fulfilled due to insufficient inventory, product removal from the shelf and other reasons, we will issue a full refund and notify you in a timely manner.

4. Products and Prices

  • The prices of all products in the Store are subject to the display on the page. Prices may change due to promotional activities, market adjustments and other factors. The price will not be adjusted after placing the order (unless there is a clear price protection policy).
  • We will make every effort to ensure that the product description and pictures are consistent with the actual products. However, due to shooting light, display differences, production batches and other reasons, there may be slight color differences and detail differences, which are not quality problems. If they do not affect normal use, no reason returns and exchanges are not supported.
  • The shelf life, usage instructions, specification parameters and other information of the products shall be subject to the indication on the product details page and the instructions attached with the goods. Please read them carefully before use.

5. Privacy Protection

We respect your personal privacy and will strictly handle your personal information (including but not limited to name, contact information, shipping address, payment information, etc.) in accordance with the Store's Privacy Policy. We will not disclose it to third parties without authorization unless required by law or with your written consent. You can check the Store's Privacy Policy at any time to learn about the detailed rules for information collection, use and protection.

6. Disclaimer

  • We shall not be liable for order delays, failure to perform, service interruptions caused by force majeure (including but not limited to earthquakes, floods, typhoons, epidemics, logistics suspension, policy adjustments, etc.), but we will try our best to assist you in reducing losses.
  • You shall bear the responsibility yourself for any losses caused by personal operational errors, incorrect information filling, improper custody and other reasons.
  • If you have problems arising from the use of third-party services (such as payment platforms, courier companies), you can contact the relevant third parties for handling. We will provide necessary assistance but shall not bear relevant responsibilities.

7. Term Modifications and Dispute Resolution

  • We have the right to modify these Terms of Service according to the Store's operational needs and changes in laws and regulations. The modified Terms will be posted on the Store page and will take effect immediately after posting. Your continued use of the Store's services shall be deemed as consent to the modified Terms.
  • If any dispute arises between you and the Store, it shall first be resolved through friendly negotiation. If negotiation fails, both parties have the right to file a lawsuit with the people's court with jurisdiction where the Store is located.

8. Others

These Terms of Service shall take effect from the date you use the Store's services. For matters not covered herein, they shall be implemented in accordance with relevant laws and regulations and other published rules of the Store. If you have any questions, you can contact us through the Store's customer service channels.