Contact information

For any questions, concerns, or assistance related to your order, shipping, returns, refunds, or other store services, please reach out to us through the following email channel. We are committed to responding to your inquiries promptly and providing professional support to resolve your issues.

1. Email Support

Email is our only contact channel for all inquiries and support. Please include your order number (if applicable) and a clear description of your issue to help us assist you more efficiently.
Support Email: han8888lj@gmail.com
Response Time: We typically respond to all emails within 2 business days (excluding weekends and public holidays).

2. Additional Notes

  • When contacting us via email, please provide your order number (if available) and relevant details (such as photos, tracking number) to speed up the handling process.
  • For urgent issues (e.g., lost packages, damaged goods), please mark your email subject line with "URGENT" for priority processing.